Definitions and way of application
“Customer(s)” refers to the Internet user(s) browsing the iodus.fr site and making an online purchase of product(s) for personal use.
“Product(s)” refers to swimwear, accessories and all items offered for sale on the e-commerce website accessible at iodus.fr
“Online Store” refers to the e-commerce website accessible via the Internet at iodus.fr offering for sale swimwear and any other IODUS item.
“General Terms and Conditions of Sale” means the present general terms and conditions of sale of the products on the site.
The iodus.fr website is the property of MODE & Cie SAS for the IODUS brand, with a capital of 500.400 Euros, registered at the Chamber of Commerce and Industry of Toulouse under the number RCS 340 913 490, whose head office is located at 14 rue Boudeville in Toulouse (31100).
The online store iodus.fr is edited by MODE & Cie SAS.
On behalf of MODE & Cie SAS, REEJ CONSULTING, registered with the Registre des Sociétés under the number SIRET 87842779800029 The hosting of the store is ensured by SARL with the capital of Euros, registered with the Register of Companies under the number RCS B 878 427 798 and whose registered office is located in Paris conceived and realized the store iodus.fr. On behalf of MODE & Cie SAS, REEJ CONSULTING is in charge of its operational management.
MODE & Cie SAS, is the only one entitled to use the intellectual property rights and personality rights related to it. In particular, trademarks, models, copyrights and image rights, on an original basis or by virtue of an express authorization.
Access to the site and the use of its contents are subject to the conditions of use described below. The fact of accessing and browsing the Site constitutes the visitor’s unreserved acceptance of the following stipulations.
These general terms and conditions, together with all other rules referred to, apply to all orders for products offered for sale via the online store.
Please read the following terms and conditions carefully. It is understood that these terms and conditions do not affect your rights as a consumer.
Acceptance of orders
Before submitting your order, you will have the opportunity to check your selection and the total price of your order (including shipping costs) and to correct any input errors.
By placing an order, you acknowledge having read and accepted these terms and conditions.
For any order you send us, we will send you an order confirmation email mentioning your order number and the details of the products ordered.
Any order will be accepted by IODUS, except in the cases envisaged by the present general conditions (for example: unavailability of a product, problem of payment).
When you place your first order, you must register and fill in the fields on the order form. We will require you to use logins and passwords, or other means, to access certain areas of our online store, such as the “my account” section of the online store. It is your responsibility to maintain the security and confidentiality of your access code at all times.
You must comply with all of our security guidelines and rules and notify us immediately if you learn of or suspect any unauthorized use of your access code, or if your access code is made available to unauthorized parties. Without prejudice to our other rights and remedies, we may suspend your access to the Online Store without liability if we believe it is necessary to take such action to ensure the security of the Online Store.
IODUS reserves however the right to cancel any order of a customer with whom there would be a litigation relating to the payment of a former order, or for any other legitimate reason holding in particular with the abnormal character of the order.
If any of the swimwear or other products in our online store are unavailable, incorrectly priced, or have an incorrect description, we will not be obligated to sell them to you. We will inform you in case of unavailability of the ordered products.
You will only be charged for the products that have been sent to you (including shipping costs).
Although we make every effort to reproduce the colors of our products in the online store as closely as possible, we cannot guarantee that the actual appearance of our products corresponds exactly to their appearance on the screen.
To have information on the follow-up of your orders, you can join the customer service by e-mail, email@example.com, or by telephone (+33) 05 34 60 85 88 from Monday to Friday from 10 am till 12 am and from 2 pm till 5 pm (except public holidays).
All the prices of the online store are indicated in euros and they are expressed including all taxes, excluding delivery costs.
We make every effort to ensure the accuracy of the prices in the online store. But an error may occur and the price of some products may be wrong. If the correct price of a product is lower than the one indicated in the online store, we will charge you the lower amount and send you the product. If the correct price of a product is higher than the one indicated in the online store, we will contact you and ask you if you want to keep the order at the correct price or cancel it (in which case we will confirm the cancellation). We will not be obligated to provide you with products that are incorrectly priced.
IODUS can modify the prices indicated on the website of the online store, at any time and without notice. However, the prices thus modified will only be applicable to new orders and not to those that have already been accepted.
Terms of payment and payment methods
The total amount of your order will correspond to the purchase price of the products, including delivery costs.
The payment of purchases is made with the 3D-Secure payment solution. You will be able to pay for your purchases with Carte Bleue, Visa, Mastercard, PayPal, Alma (4 times without fees).
You must provide your bank details when you place your order. You also confirm that the credit card you are using is yours.
All credit card holders are subject to validation and authorization checks by the issuer. If this organization refuses the payment authorization, we will not accept your order. In such cases, we will not be liable for any delay or refusal of delivery and will not be obliged to inform you of the reason for such refusal. We are not responsible for any fees charged by your credit card issuer or bank in connection with the credit card payment of your order.
We reserve the right to issue electronic invoices, and you accept this type of billing.
Since the electronic invoice constitutes proof of purchase, we recommend that you save and print this document for future reference.
Delivery, property rights and risks
The swimsuits and products will be delivered to the delivery address you indicated on the order form. We will not be held responsible if the address is incorrect.
Please note that we do not deliver to PO boxes. The delivery of swimwear purchased in our online store may be subject to territorial restrictions.
We will provide you with a list of delivery areas upon request. See below.
Your order will be delivered within 7 working days. For this purpose, please note that a business day is a day on which French banks are open, excluding Saturdays and Sundays.
If we have failed to deliver your order within the time period specified above, your sole remedy against us is your right to cancel the order in question and receive a full refund of the amount you paid to us for the order.
The transfer of ownership of the Products is realized on the date of delivery of the Products to the address that you have indicated to us.
Once you have received the product, you assume all risk of damage or loss of the product.
In the presence of an apparent anomaly of the parcel (in particular damaged parcel, opened parcel, traces of liquid, etc?), the purchaser or the recipient of the ordered products should not open the parcel but is invited to bring it back unopened within five working days in a post office or to refuse it in the presence of the deliverer.
The opening of the aforementioned parcel excludes any recourse to the carrier (La Poste, Chronopost, …). The buyer or recipient is also invited to report the problem encountered to iodus.fr by contacting customer service via firstname.lastname@example.org
In the case of multiple orders, we reserve the right to deliver the products separately (each partial delivery being deemed to constitute a separate contract) or to deliver only part of the order.
The online store provides delivery of orders to the following areas:
- Metropolitan France
- France Corsica
- France DOM-TOM1 : Guadeloupe (including St Barthélémy and St Martin), Martinique, Reunion, Guyana, Mayotte and St-Pierre-et-Miquelon.
- France DOM-TOM2 :New Caledonia and its dependencies, French Polynesia, Wallis and Futuna Islands, French Southern and Antarctic Territories.
- Europe EU: France, Germany, Austria, Belgium, Cyprus, Spain**, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal**, Slovakia and Slovenia.
- **Specific territories of Spain – Balearic Islands, Canary Islands, Ceuta, Melilla
- **Specific territories of Portugal – Azores and Madeira
- Europe outside the EU – Andorra, Bosnia-Herzegovina, Iceland, Montenegro, Norway, United Kingdom (UK), Serbia, Switzerland, Kosovo
- International (Africa, Asia, America, Oceania)
The costs of standard delivery (delivery in relay point or domicille) are offered for the Metropolitan France and Europe for any order of an amount higher than 150€.
Boxtal– Interface utilisée pour l’expédition de vos commandes dans le monde entier. With Boxtal Tracking, you can check the status of your order at any time – https://www.boxtal.com/fr/fr/suivi-colis.
* Valid for all orders placed before 2pm.
Return of swimwear and products
If for any reason whatsoever you are not satisfied with your purchase, in accordance with Article L.121-20 of the Consumer Code, you have a period of 14 clear days from the date of receipt to exercise your right of withdrawal, then you have 14 clear days to return at your expense the products ordered for refund.
You can then choose to exchange this item for another, or get a full refund of the amount you paid for this item (excluding shipping and handling fees for credit card payments).
Regardless of which option you choose, incomplete, damaged, worn or soiled items will not be refunded or exchanged. Also, returns are only accepted if the products have their original label still attached, and the protective sticker that ensures the hygiene of the bottom of the swimsuit.
If you have chosen to receive a refund, we will send you an email to confirm the processing of your refund within fourteen (14) days of receiving the returned item.
Exchanges are only for items of different sizes. If you wish to return your product for a different one (color, model, etc.), it is a refund procedure and then a new purchase.
To proceed with returns, you must inform us by e-mail at email@example.com indicating your contact information, your order number, and the references of the items ordered.
We will then refund the price of the Product, excluding shipping and return costs, within 14 days of the date you exercised your right of cancellation. The refund will be made to the card you used to place your order.
To proceed with the returns, it is necessary to replace the item in its original packaging with all accessories, making sure to protect it properly, and to return it to us, along with the packing slip, to the following address :
- MODE & Cie SAS
- IODUS E-SHOP – RETURNS
- 14, Boudeville Street
- BP 40436
- 31104 TOULOUSE cedex 1
We remind you that you are responsible for the cost of returning the items, except in the case where we have delivered an item by mistake or if the item in question is damaged or defective.
Any order not received must be declared by the customer within a maximum of 60 working days from the exceeding of the maximum time indicated for the delivery of the products by e-mail to firstname.lastname@example.org.
As soon as we receive the email declaring the non-receipt of the order, IODUS will proceed to an investigation with the concerned carrier.
The brand “IODUS” as well as all trademarks, figurative or not, and all other trademarks, trade names, service marks, illustrations, images, logos, registered or unregistered designs, copyrights and patents (hereinafter referred to as the “Intellectual Property Elements”), appearing on our products, in our online store, on all accessories or packaging, registered or not, are and remain the exclusive property of MODE & Cie SAS Translated with www.DeepL.com/Translator (free version)
Any reproduction, complete or partial, modification or use of the elements of intellectual property, for any reason whatsoever or on any medium whatsoever, is strictly forbidden without the prior express written authorization of MODE & Cie SAS. This prohibition also applies to any combination or use associated with any other mark, symbol, logo or, more generally, any distinctive sign intended to constitute a logo.
Limitation of liability
IODUS endeavours to ensure to the best of its ability the accuracy and the update of the information disseminated on the store, of which it reserves the right to correct, at any time and without notice, the contents. However, IODUS cannot guarantee the accuracy, precision and completeness of the information made available on the store.
Consequently, IODUS declines all responsibility:
- For any imprecision, inaccuracy or omission concerning the information available on the store.
- For any damage resulting from an intrusion of a third party having caused a modification of the information made available on the store.
- And more generally for any damage, direct or indirect, whatever the causes, origins, natures and consequences, caused because of the access of anyone to the store or the impossibility of accessing it. In the same way, the use of the store and/or the credit given to any information coming directly or indirectly from the latter cannot give rise to direct or indirect damages.
The visitor is likely to provide personal data. The provision of this personal information is optional.
By entering this data into the Online Store, you warrant that you are using your real identity, and that all information you provide is true, current, real and complete at the time you provide it to us.
By placing an order, you agree and understand that we may store and process your personal data. IODUS fully respects the privacy of the persons using the online store.
REJ CONSULTING may place a “cookie” on the visitor’s computer that will allow the visitor to be identified. It is reminded that the visitor can oppose the recording of “cookies” by configuring his browser in this sense. REJ CONSULTING implements means intended to ensure the security of the files constituted from the personal data collected on the site. However, REJ CONSULTING does not control the risks linked to the functioning of the Internet and draws the attention of the Internet users to the existence of possible risks in term of confidentiality of the data transiting via this network and declines all responsibilities attached to this risk.
Amendments to these terms and conditions
IODUS informs the visitors of the store that the present conditions can be modified at any time. These modifications are published when they are put online and are deemed to be accepted without reservation by any visitor who accesses them after they have been put online.
We shall not be liable for any delay or failure to perform our obligations under these terms and conditions if such delay or failure is due to any cause beyond our control.
Applicable law and jurisdiction
The present general conditions, and all transactions relating to the online store, are governed by French law.
Any dispute will be subject to the jurisdiction of the French Courts.